Shipping Regions

We currently ship within the European Union and to the United States.

Processing Time

Orders are processed within 1–3 business days.

Delivery Times (after dispatch)

Germany: 2–4 business days
European Union: 3–7 business days
United States: 5–10 business days

Delivery times are estimates and may vary.

Shipping Costs

Shipping costs are shown at checkout. Free shipping may apply where indicated.

Customs & Duties

For deliveries outside the European Union, import duties or taxes may apply and are the responsibility of the customer.

Tracking

Tracking details are provided once the order has been dispatched.

Delays

We are not responsible for delays caused by carriers or customs.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not liable for delivery issues caused by incorrect or incomplete information.

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact: office@monoretro.com

Returns

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. For full return and withdrawal terms, please refer to our Returns & Withdrawal Policy.