Shipping & Delivery
Shipping Regions
We currently ship within the European Union and to the United States.
Processing Time
Orders are processed within 1–3 business days.
Delivery Times (after dispatch)
Germany: 2–4 business days
European Union: 3–7 business days
United States: 5–10 business days
Delivery times are estimates and may vary.
Shipping Costs
Shipping costs are shown at checkout.
Free shipping may apply where indicated.
Customs & Duties
For deliveries outside the European Union, import duties
or taxes may apply and are the responsibility of the customer.
Tracking
Tracking details are provided once the order has been dispatched.
Delays
We are not responsible for delays caused by carriers or customs.
Incorrect Address
Customers are responsible for providing accurate
shipping details. We are not liable for delivery issues
caused by incorrect or incomplete information.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact:
office@monoretro.com
Returns
Return shipping costs are the responsibility of the
customer unless the item is defective or incorrect.
For full return and withdrawal terms, please refer
to our Returns & Withdrawal Policy.